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Sony Xperia Z5 (E6653) - Android Nougat Troubleshooter WiFi/Bluetooth

Sony Xperia Z5 (E6653) - Android Nougat
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - WiFi/Bluetooth - Step 1
h3. Are you experiencing a low Wi-Fi speed and/or hesitations in your connection? * You should optimise your Wi-Fi connection. * For information on how to improve your Wi-Fi connection in just a few easy steps, see the link below. Link: Optimise your WiFi connection
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - WiFi/Bluetooth - Step 2
h3. Do you need help setting up Wi-Fi on your device? * If you want to know how to connect to a Wi-Fi network for mobile internet, please refer to the instructions below. Manual: WiFi settings
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - WiFi/Bluetooth - Step 3
h3. Do you need help setting up a Bluetooth connection? * If you are not getting any sound from your portable (Bluetooth) speaker, it may be necessary to re-connect. * You can set this quickly and easily via the menu. Choose *Apps* > *Settings* > *Bluetooth*.
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - WiFi/Bluetooth - Step 4
h3. Have you rebooted the device? * Many problems can be solved by simply rebooting the device. * Turn your Sony Xperia Z5 off, reboot it and check whether the problem has been solved.
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - WiFi/Bluetooth - Step 5
h3. Are your experiencing problems 'finding' other Bluetooth devices? * To be able to connect to another Bluetooth device, you must make sure that it is 'visible'. * Check the status of your Sony Xperia Z5, for example via *Apps* > *Settings* > *Bluetooth*.
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - WiFi/Bluetooth - Step 6
h3. Did you install the most recent device software? * Your problem may be resolved through a software update. Check if a new version of your software is available. Manual: Install software update
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - WiFi/Bluetooth - Step 7
h3. Have you tried a factory reset? * If the previous steps haven't fixed your problem, try doing a factory reset. * *Note:* A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this. * See the below instructions. Manual: Restore factory settings
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