You have selected

Sony Xperia Z5 (E6653) - Android Nougat Troubleshooter Touchscreen and buttons

Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - Touchscreen and buttons - Step 1
h3. Do you need help configuring your entry settings? * You can configure the settings for all related topics via the menu. Choose *Apps* > *Settings* > *Language & input*.
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - Touchscreen and buttons - Step 2
h3. Have you rebooted the device? * Many problems can be solved by simply rebooting the device. * Turn your Sony Xperia Z5 off, reboot it and check whether the problem has been solved.
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - Touchscreen and buttons - Step 3
h3. Did you install the most recent device software? * Your problem may be resolved through a software update. Check if a new version of your software is available. Manual: Install software update
Sony Xperia Z5 (E6653) - Android Nougat - Troubleshooter - Touchscreen and buttons - Step 4
h3. Have you tried a factory reset? * If the previous steps haven't fixed your problem, try doing a factory reset. * *Note:* A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this. * See the below instructions. Manual: Restore factory settings
Previous Step 1 of 4 Next