You have selected

Samsung Galaxy S8 Samsung Galaxy S8

Select another device

Samsung Galaxy S8 Troubleshooter Display

Samsung Galaxy S8
Samsung Galaxy S8 - Troubleshooter - Display - Step 1

Are you unhappy with the brightness of your screen?

  • You can adjust the brightness of the screen manually, or have it adjust automatically to your surroundings.
  • You can set this quickly and easily by swiping up/down > Settings > Display > Brightness.
Samsung Galaxy S8 - Troubleshooter - Display - Step 2

Do you want to turn the automatic screen rotation on or off?

  • By default the screen display rotates when you rotate the device. But you can disable this in the Notifications panel.
  • This screen can be called up at any time by swiping your finger downwards from the top of the screen.
  • You’ll find the option for the screen rotation under Auto rotate. Portrait is off, Auto rotate is on.
Samsung Galaxy S8 - Troubleshooter - Display - Step 3

Does your device activate the standby mode too quickly?

  • You can modify the timing of this automatic screen lock to your own preference.
  • You can set this quickly and easily by swiping up/down > Settings > Display > Screen timeout.
Samsung Galaxy S8 - Troubleshooter - Display - Step 4

Do you need help configuring (other) screen settings?

  • You can configure the settings for all related topics via the menu by swiping up/down > Settings > Display.
Samsung Galaxy S8 - Troubleshooter - Display - Step 5

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Samsung Galaxy S8 off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, hold down the power and the volume down button simultaneously until the screen goes black.
Samsung Galaxy S8 - Troubleshooter - Display - Step 6

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

Samsung Galaxy S8 - Troubleshooter - Display - Step 7

Have you tried a factory reset?

  • If the previous steps haven’t fixed your problem, try doing a factory reset.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

Previous Step 1 of 7 Next