When certain applications no longer function properly or if your Samsung Galaxy Alpha is very slow, you can reset the device to its factory settings. This will reset the telephone to the settings it had when you first turned it on.
Please note: your Samsung Galaxy Alpha may request a security code, which, if necessary, can be found in the instructions of the Samsung Galaxy Alpha. Make sure you have them at hand.
If you purchased a used device and do not know the code, you should ask the previous owner for it.
Please note: resetting the device will erase all data and settings on the device. If necessary, make a backup on your computer.
Select Next for step-by-step instructions to reset the Samsung Galaxy Alpha to factory settings.
Go to the Start screen.
Under USER AND BACKUP, choose Backup and reset.
Optional: tick Back up my data.
Choose Factory data reset.
Choose Reset device.
Choose Erase everything.
All data and settings saved on the Samsung Galaxy Alpha will be deleted.
The Samsung Galaxy Alpha will automatically reset and reboot.