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Samsung A510F Galaxy A5 (2016) Troubleshooter Sounds and volume

Samsung A510F Galaxy A5 (2016)
Samsung A510F Galaxy A5 (2016) - Troubleshooter - Sounds and volume - Step 1

Does your device not produce any sound?

  • Perhaps you have turned down the volume completely.
  • You can check and adjust this via the menu. Choose Apps > Settings > Sounds and notifications > Volume.
Samsung A510F Galaxy A5 (2016) - Troubleshooter - Sounds and volume - Step 2

Do you need help configuring your sound settings?

  • You can configure the settings for all related topics via the menu. Choose Apps > Settings > Sounds and notifications.
Samsung A510F Galaxy A5 (2016) - Troubleshooter - Sounds and volume - Step 3

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Samsung Galaxy A5 off, reboot it and check whether the problem has been solved.
Samsung A510F Galaxy A5 (2016) - Troubleshooter - Sounds and volume - Step 4

Are you experiencing problems using a portable speaker?

  • If you are not getting any sound from your portable (Bluetooth) speaker, it may be necessary to re-connect.
  • To be able to connect to another Bluetooth device, you must make sure that it is ‘visible’.
Samsung A510F Galaxy A5 (2016) - Troubleshooter - Sounds and volume - Step 5

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

Samsung A510F Galaxy A5 (2016) - Troubleshooter - Sounds and volume - Step 6

Have you tried a factory reset?

  • If the preceding steps have not resolved your problem, try doing a so-called ‘factory reset’.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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