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OnePlus 3 Troubleshooter Calling and Contacts

OnePlus 3 - Troubleshooter - Calling and Contacts - Step 1
h3. Do you need help configuring your telephone services settings? * You can configure a variety of phone-related settings to your own preference. Choose the phone symbol. Then choose the options symbol > *Settings*.
OnePlus 3 - Troubleshooter - Calling and Contacts - Step 2
h3. Do you need help configuring your contacts settings? * Manage all settings for contacts-related topics via the menu symbol. Then choose *Contacts* > options symbol > *Settings*.
OnePlus 3 - Troubleshooter - Calling and Contacts - Step 3
h3. Are you experiencing problems making and receiving calls? * If you are experiencing problems making or receiving calls, there may be a problem with the network coverage. This is probably due to your location, for example a garage or concrete building. Test to see if a change of location helps. * If this fails, check the network coverage in your area. Link: Coverage map
OnePlus 3 - Troubleshooter - Calling and Contacts - Step 4
h3. Are you experiencing network coverage problems? * If your device fails to connect to the BASE network automatically, we recommend you try it manually. * *Note:* Your device should connect to the network BASE automatically. If the manual mode works but the automatic mode does not, please contact customer service. Manual: Manually select a network
OnePlus 3 - Troubleshooter - Calling and Contacts - Step 5
h3. Have you rebooted the device? * Many problems can be solved by simply rebooting the device. * Turn your OnePlus 3 off, reboot it and check whether the problem has been solved. * If you cannot reboot the device the normal way, you can also force it. To do this, hold down the power button until the screen goes black.
OnePlus 3 - Troubleshooter - Calling and Contacts - Step 6
h3. Did you install the most recent device software? * Your problem may be resolved through a software update. Check if a new version of your software is available. Manual: Install software update
OnePlus 3 - Troubleshooter - Calling and Contacts - Step 7
h3. Have you tried a factory reset? * If the preceding steps have not resolved your problem, try doing a so-called 'factory reset'. * *Note:* A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this. * See the below instructions. Manual: Restore factory settings
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