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Nokia Lumia 635 Troubleshooter Display

Nokia Lumia 635
Nokia Lumia 635 - Troubleshooter - Display - Step 1

Are you unhappy with the brightness of your screen?

  • You can adjust the brightness of the screen manually.
  • You can set this quickly and easily by scrolling right from the Start screen. Then choose Settings > brightness.
Nokia Lumia 635 - Troubleshooter - Display - Step 2

Do you want to turn the automatic screen rotation on or off?

  • By default, the screen display rotates automatically as soon as you rotate the device. You can also choose to turn this feature off.
  • You can set this by scrolling right from the Start screen and then choosing Settings > screen rotation.
Nokia Lumia 635 - Troubleshooter - Display - Step 3

Does your device activate the standby mode too quickly?

  • You can modify the timing of this automatic screen lock to your own preference.
  • You can set this quickly and easily by scrolling right from the Start screen. Then choose Settings > lock screen > Screen times out after.
Nokia Lumia 635 - Troubleshooter - Display - Step 4

Do you need help configuring (other) screen settings?

  • You can set this by scrolling right from the Start screen and then choosing Settings.
Nokia Lumia 635 - Troubleshooter - Display - Step 5

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Nokia Lumia 635 off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, hold down the power and the volume down button simultaneously until the screen goes black.
Nokia Lumia 635 - Troubleshooter - Display - Step 6

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Software update

Nokia Lumia 635 - Troubleshooter - Display - Step 7

Have you tried a factory reset?

  • If the preceding steps have not resolved your problem, try doing a so-called ‘factory reset’.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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