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Nokia 8 Sirocco Troubleshooter Touchscreen and buttons

Nokia 8 Sirocco
Nokia 8 Sirocco - Troubleshooter - Touchscreen and buttons - Step 1

Do you need help configuring your entry settings?

  • You can configure the settings for all related topics by dragging up the arrow symbol > Settings > System > Languages & input.
Nokia 8 Sirocco - Troubleshooter - Touchscreen and buttons - Step 2

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Nokia 8 Sirocco off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, hold down the power and the volume up button simultaneously until the screen goes black.
Nokia 8 Sirocco - Troubleshooter - Touchscreen and buttons - Step 3

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.
  • See the below instructions.

Manual: Install software update

Nokia 8 Sirocco - Troubleshooter - Touchscreen and buttons - Step 4

Have you tried a factory reset?

  • If the previous steps haven’t fixed your problem, try doing a factory reset.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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