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Huawei Huawei P9 Lite Troubleshooter WiFi/Bluetooth

Huawei Huawei P9 Lite - Troubleshooter - WiFi/Bluetooth - Step 1
h3. Are you experiencing a low Wi-Fi speed and/or hesitations in your connection? * It’s then advisable to optimise your Wi-Fi connection. * For information on how to improve your Wi-Fi connection in just a few easy steps, see the link below. Link: Optimise your WiFi connection
Huawei Huawei P9 Lite - Troubleshooter - WiFi/Bluetooth - Step 2
h3. Do you need help setting up Wi-Fi on your device? * If you want to know how to connect to a Wi-Fi network for mobile internet, please refer to the instructions below. Manual: WiFi settings
Huawei Huawei P9 Lite - Troubleshooter - WiFi/Bluetooth - Step 3
h3. Do you need help setting up a Bluetooth connection? * If you want to connect to a Bluetooth device such as a portable speaker, please refer to the instructions below. * To do this, scroll to the right and go to *Settings* > *Bluetooth* and enable *Bluetooth*.
Huawei Huawei P9 Lite - Troubleshooter - WiFi/Bluetooth - Step 4
h3. Have you rebooted the device? * Many problems can be solved by simply rebooting the device. * Turn your Huawei P9 Lite off, reboot it and check whether the problem has been solved. * If you cannot reboot the device the normal way, you can also force it. To do this, hold down the power button until the screen goes black.
Huawei Huawei P9 Lite - Troubleshooter - WiFi/Bluetooth - Step 5
h3. Are your experiencing problems 'finding' other Bluetooth devices? * To be able to connect to another Bluetooth device, you must make sure that it is 'visible'. * Check the status of your Huawei P9 Lite, for example by scrolling right > *Settings* > *Bluetooth*.
Huawei Huawei P9 Lite - Troubleshooter - WiFi/Bluetooth - Step 6
h3. Did you install the most recent device software? * Your problem may be resolved through a software update. Check if a new version of your software is available. Manual: Install software update
Huawei Huawei P9 Lite - Troubleshooter - WiFi/Bluetooth - Step 7
h3. Have you tried a factory reset? * If the preceding steps have not resolved your problem, try doing a so-called 'factory reset'. * *Note:* A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this. * See the below instructions. Manual: Restore factory settings
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