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Huawei Huawei P9 Lite Troubleshooter Internet and network coverage

Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 1
h3. Do you need help setting up mobile Internet on your device? * In principle, the Huawei P9 Lite is automatically provided with the correct settings for the use of mobile internet. * You can also configure them manually. See the below instructions. Manual: Internet manual configuration
Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 2
h3. Do you need help setting up Wi-Fi on your device? * You can access the internet on your Huawei P9 Lite via your mobile internet service, but also via a Wi-Fi connection. * To be able to connect to the Internet via a Wi-Fi network, this connection will have to be set up on your device. See the below instructions. Manual: WiFi settings
Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 3
h3. Has flight mode been enabled? * The airplane mode will block all ways of connecting to other devices, including via phone, internet, etc. * If an aircraft symbol is shown in the status bar, this mode should be disabled. Scroll right from the Start screen. Choose *Settings* > *Aeroplane mode* and disable it.
Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 4
h3. Has mobile data been disabled? * If data access via the mobile network has been disabled, it is not possible to use mobile internet, e-mail and other data services. * To check this status, see the below instructions. Manual: Disable Internet
Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 5
h3. Is your internet connection slow? * When your internet connection appears to be slow, you may have configured the wrong settings, or you are in an area with poor (3G/ 4G) coverage. * For instructions on how to configure internet on your Huawei P9 Lite, see the information below. Manual: Internet manual configuration
Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 6
h3. Do you regularly lose your internet connection? * If you are experiencing regular loss of your internet connection, there may be a problem with the network coverage. This is probably the result of your location, for example a garage or concrete building. Test to see if a change of location helps. * If this fails, check the network coverage in your area. Link: Coverage map
Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 7
h3. Have you rebooted the device? * Many problems can be solved by simply rebooting the device. * Turn your Huawei P9 Lite off, reboot it and check whether the problem has been solved. * If you cannot reboot the device the normal way, you can also force it. To do this, hold down the power button until the screen goes black.
Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 8
h3. Did you install the most recent device software? * Your problem may be resolved through a software update. Check if a new version of your software is available. Manual: Install software update
Huawei Huawei P9 Lite - Troubleshooter - Internet and network coverage - Step 9
h3. Have you tried a factory reset? * If the preceding steps have not resolved your problem, try doing a so-called 'factory reset'. * *Note:* A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this. * See the below instructions. Manual: Restore factory settings
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