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Crosscall Action X3 Troubleshooter WiFi/Bluetooth

Crosscall Action X3
Crosscall Action X3 - Troubleshooter - WiFi/Bluetooth - Step 1

Are you experiencing a low Wi-Fi speed and/or hesitations in your connection?

  • You should optimise your Wi-Fi connection.
  • For information on how to improve your Wi-Fi connection in just a few easy steps, see the link below.

Link: Optimise your WiFi connection

Crosscall Action X3 - Troubleshooter - WiFi/Bluetooth - Step 2

Do you need help setting up Wi-Fi on your device?

  • If you want to know how to connect to a Wi-Fi network for mobile internet, please refer to the instructions below.

Manual: WiFi settings

Crosscall Action X3 - Troubleshooter - WiFi/Bluetooth - Step 3

Do you need help setting up a Bluetooth connection?

  • If you want to connect to a Bluetooth device such as a portable speaker, please refer to the instructions below.
  • To do this, choose the menu symbol > Settings > Bluetooth and enable Bluetooth.
Crosscall Action X3 - Troubleshooter - WiFi/Bluetooth - Step 4

Are your experiencing problems ‘finding’ other Bluetooth devices?

  • To be able to connect to another Bluetooth device, you must make sure that it is ‘visible’.
  • Check the status of your Crosscall Action X3, for example via the menu symbol > Settings > Bluetooth.
Crosscall Action X3 - Troubleshooter - WiFi/Bluetooth - Step 5

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your Crosscall Action X3 off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, hold down the power and the volume down button simultaneously until the screen goes black.
Crosscall Action X3 - Troubleshooter - WiFi/Bluetooth - Step 6

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Install software update

Crosscall Action X3 - Troubleshooter - WiFi/Bluetooth - Step 7

Have you tried a factory reset?

  • If the previous steps haven’t fixed your problem, try doing a factory reset.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.

Manual: Restore factory settings

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