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Apple iPhone 6s Troubleshooter Device slow or frozen

Apple iPhone 6s
Apple iPhone 6s - Troubleshooter - Device slow or frozen - Step 1

Are you experiencing problems unlocking your device?

  • If you have made too many attempts to unlock your phone, or have forgotten the code, there are several methods for being able to use the device again. However there’s a significant chance that the device will have to be reset completely.
  • See the below instructions.

Link: Forgotten your iPhone’s access code

Apple iPhone 6s - Troubleshooter - Device slow or frozen - Step 2

Have you rebooted the device?

  • Many problems can be solved by simply rebooting the device.
  • Turn your iPhone 6s off, reboot it and check whether the problem has been solved.
  • If you cannot reboot the device the normal way, you can also force it. To do this, press the power button and the home key simultaneously, and hold these until the screen turns off.
Apple iPhone 6s - Troubleshooter - Device slow or frozen - Step 3

Did you install the most recent device software?

  • Your problem may be resolved through a software update. Check if a new version of your software is available.

Manual: Software update

Apple iPhone 6s - Troubleshooter - Device slow or frozen - Step 4

Have you tried a factory reset?

  • If the preceding steps have not resolved your problem, try doing a so-called ‘factory reset’.
  • Note: A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
  • See the below instructions.

Manual: Restore factory settings

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