h3. Have you tried a factory reset?
* If you've tried to unlock your device too many times, or have forgotten the code, there are several ways of using the device again. However the device might need to be reset completely.
* *Note:* A factory reset involves deleting all personal data on the device, such as photos and messages. We recommend you create a backup before trying this.
* See the below instructions.
Manual: Restore factory settings